Privacy Policy
Last updated: June 5, 2025
1. Introduction
Welcome to Crafts Interior(“we,” “our,” or “us”). We are an interior design studio based in Gurgaon, India, operating at craftsinterior.co.in.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information you provide directly
- Contact forms & inquiries — name, email, phone number, city, message
- Consultation booking — name, email, phone, city, property type, budget range, preferred date, project requirements
- Newsletter subscription — email address
Information collected automatically
- Browser type, operating system, and device type
- IP address and approximate geographic location
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide and improve our interior design services
- Send you design tips and promotional content (only if you subscribed)
- Analyse website traffic and usage to improve user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Sharing of Information
We may share your information only in the following circumstances:
- Service providers — vendors who assist in website hosting, analytics, and email delivery, bound by confidentiality agreements
- Legal requirements — when required by law, court order, or government authority
- Business transfer — in the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Inquiry and consultation records are typically retained for 3 years. Newsletter subscriber data is retained until you unsubscribe.
6. Cookies
We use cookies to:
- Keep you signed in to the admin panel
- Understand how visitors use our website (via Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Third-Party Services
Our website may use the following third-party services, each governed by its own privacy policy:
- Google Analytics — website traffic analysis
- Google Fonts — typography rendering
- Unsplash — stock photography
- WhatsApp — click-to-chat functionality
8. Data Security
We implement industry-standard security measures including HTTPS encryption, hashed authentication credentials, and rate-limited API endpoints. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at craftsinterior24@gmail.com.
10. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please reach out: